# Customer Role-Play Training App

A training application for customer support personnel where AI acts as various customer personas to help practice handling different types of customer interactions.

## Features

- Multiple customer personas (frustrated, confused, polite, demanding, etc.)
- Realistic customer scenarios and issues
- Real-time chat interface
- Training feedback and tips

## Structure

- `backend/index.ts` - Main Hono server with API routes
- `frontend/index.html` - Main chat interface
- `frontend/index.tsx` - React chat components
- `shared/types.ts` - Shared TypeScript types

## Usage

The app presents different customer scenarios where support trainees can practice their skills. The AI customer will respond realistically based on the chosen persona and scenario.